Microsoft Onedrive Not Opening On Mac

Posted on 31.03.2020by admin

I installed macOS Sierra (10.12 16A201w) on a MacBook Pro (Retina, 15-inch, Mid 2015). Since installation, the Microsoft OneDrive sync process will not start. Tried rebooting, reinstalling OneDrive, and deleting Library containers and re-reinstalling OneDrive. The AppStore shows that an update is available, but when I click, it just spins. Microsoft also has a modern version of OneDrive app for Windows 10 you can download from the Microsoft Store. In our previous article, we showed you how to set up and use the OneDrive universal app.

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If you ever find yourself needing to reinstall OneDrive, here is how you can do it easily without having to redownload the installer from the web.

Microsoft’s OneDrive online storage service has been pretty solid over the years. But as with all programs, it can occasionally hit a snag or two. Fortunately, there’s a quick and easy way to reinstall OneDrive without having to waste your bandwidth downloading the installer again. Windows 10 includes a built-in copy of the installer for OneDrive that you can launch right away without waiting for a download. In this article, we show you how to find it.

How to Uninstall or Reinstall Microsoft OneDrive in Windows 10

OneDrive comes preinstalled with Windows 10. If it stops working, you can download OneDrive directly from Microsoft, but there’s an easier way.

Deep within the OS is a backup copy of the OneDriver installer. To find it, go to File Explorer > This PC and open the system drive where Windows 10 is installed (usually C:). Open the Windows folder and then open the WinSxS folder. In the search box, type onedrive then wait until the OneDriveSetup setup file appears.

Once you find it, double-click it to begin setup and you should be on your way to reinstalling OneDrive.

So, if you ever experience a problem with OneDrive not working properly, you know what to do.

Don’t forget, you can uninstall OneDrive, too. For users who don’t want to be nagged by a feature they aren’t using, you can keep it off your system by opening Start > Settings > Apps > Apps & features. Scroll down to Microsoft OneDrive, select it then click Uninstall.

These instructions apply to the desktop version of OneDrive. Microsoft also has a modern version of OneDrive app for Windows 10 you can download from the Microsoft Store. In our previous article, we showed you how to set up and use the OneDrive universal app. If there is more you would like to know about OneDrive, remember to check out our series of articles for tips and tricks, whether you use Windows, Mac, Android or iOS.

If you’re looking for general troubleshooting tips for classic and Windows Store apps, check out our previous article: How to Resolve Issues Installing Classic Desktop and Windows Store Apps in Windows 10.

Why can't i use my microsoft account on mac. If you forgot the password and can’t find any available way to, switch to Microsoft account to log into your PC if you’ve ever added a Microsoft account on your Windows 10. Even if you forgot your Microsoft account password, it doesn’t matter. After all, it’s much easier to than the local account.Conclusion: As you can see, there are many benefits and some features in Windows 8/10 are only available if you are using a Microsoft account.

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One of the most common issues with any cloud storage service is broken sync. Users are always complaining about how the sync is not working, or the service is not connecting. OneDrive is no different. Most users have this complaint where OneDrive sync is pending or stuck in Windows 10.

There can be a host of reasons behind why OneDrive sync is broken. We will explore all of them below, so by the time you are finished reading this guide, you will have a solution that works for you.

Let's begin.

1. Common Errors

I will be quick. Check your Wi-Fi connection and reboot your router. Make sure you have enough bandwidth and data left in your plan. Reboot your computer to reallocate system resources and close unnecessary running apps and services in the background.

Check Downdetector to make sure that OneDrive is not facing downtime or some other error. You will find the link below. Check OneDrive storage space.

The OneDrive free version comes with 5GB only. Rest will depend on the plan you have subscribed to. You can always buy more storage space. Click on the three-dot menu icon and select Settings in the OneDrive app to check storage space.

Visit Downdetector

2. OneDrive Restrictions

Other than storage space, there are other restrictions and limitations when uploading files and folders to OneDrive. The list is surprisingly long, but there is the short version which should apply to most users.

OneDrive won't sync files with invalid characters (#, %), invalid files like temp files, only one account can sync at a time, and Windows guest user accounts not supported.

There is a file size limit of 100GB for OneDrive and 15GB for business account holders, the limit is 2GB in case of OneNote files, file name character limit is set to 400, and no more than 2500 files can be synced at one time when using OneDrive.com site.

Then there are OneDrive system requirements that most modern computers meet but still shouldn't be overlooked.

3. File Open Elsewhere

If the file is open in another app, then OneDrive sync will not work or get stuck in-between. Save changes and close the file before trying again.

4. Pause/Resume Sync

Right-click on the OneDrive icon in the Taskbar, click on More, and select Pause syncing option there.

Wait a few moments for OneDrive sync to stop and repeat the same steps to resume it.

Doing so will help with jumpstarting things.

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How to Set up Onedrive Personal Vault and Why Should You Secure It

5. Try Another Folder

The file you are trying to upload to OneDrive may be corrupt. Maybe the folder you are trying to upload to is itself corrupt. Create a new folder in OneDrive and try uploading the file there.

Rename the file first, make sure it is opening on your desktop (local computer storage), and then re-upload it to OneDrive. Check if OneDrive sync is pending or working now.

6. Sync Settings

Right-click on the OneDrive icon in the Taskbar and select Settings under More option.

Under the Settings tab, make sure sync is not supposed to stop automatically when the battery is low or when you are on a metered network unless you want to. Check your laptop's battery now. Make sure it is charged.

Upload and download rates are not limited under the Network tab.

Check Use Office applications to sync Office files that I open under the Office tab option.

Check if OneDrive sync is stuck or working again in Windows 10 now.

7. Unlink OneDrive Account

Go back to the OneDrive Settings window as you did in the last step, and under the Account tab, click on Unlink this PC.

Close OneDrive, reboot your computer once and then launch OneDrive to sign back in. Check if the sync is still stuck or working alright.

8. Troubleshoot OneDrive App

Onedrive Not Working On Mac

Press Windows key+I to open Settings, search for Find and fix problems with Windows Store Apps and select it.

It will look for possible conflicts and errors in apps installed from the Microsoft Store (earlier called Windows Store). If you have installed OneDrive directly using .EXE file, this step may not work but still worth a try.

Select Apply repairs automatically and click on Next. Follow on-screen instructions after this to repair any errors.

9. Update App and OS

Microsoft releases updates for its OS and apps that were developed in-house. Open the Microsoft Store and click on Downloads and updates.

Click on Get Updates and check if there is an update for OneDrive.

Open Windows 10 settings again and click on Update & Security.

Check if there is an update here and if yes, update.

If there is an issue with the OneDrive app and Microsoft is aware of it, they will push an update to resolve it at the earliest. Check again if OneDrive sync is still pending on your Windows 10 computer.

10. Antivirus and Firewall Settings

Check your firewall settings to make sure that the OneDrive app is allowed and not blocked. Also, check your favorite/installed antivirus app for the same. Run a full scan using both your antivirus app and Malwarebytes, one at a time, to make sure there is no virus, malware or trojan that is responsible for OneDrive sync not working error.Download Malwarebytes

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Top 4 Ways to Password Protect OneDrive Links Before Sharing

11. Hidden Files

If there are hidden files in the OneDrive folder, then you will see sync stuck or pending error. Open the folder and check Hidden files under the View tab.

You should now see hidden files here. Delete them. You may also see temp or .TMP files. They are created as a 'safety net' to save unsaved work to prevent data loss. Delete them only if you are sure all work has been saved.

12. Reset OneDrive

Open Windows settings and go to Apps and search for OneDrive there. Click on the OneDrive app once to select Advanced options button.

Click on the Reset option here.

You will have to sign back into OneDrive and check again if sync is pending or stuck still.

13. Reinstall OneDrive

Go back to Settings and right underneath the reset option, you will see the Uninstall button. Click on it to remove OneDrive completely from your Windows 10 computer.

Open the Microsoft Store and install the app from there.

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14. Clean Boot

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It may be an app conflict. Did you installed a new app recently? Do a clean boot on your computer to find out more.

15. Move On

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If OneDrive is still not syncing that file/folder, then maybe it is time to move on to another cloud storage app. It's not easy to do so, but what else could you do? If you have come this far in the guide, you need it to work. I would recommend Dropbox or Google Drive.