Microsoft Teams Notifications Not Working Mac
- Mar 16, 2018 Even after you enable the Push Notification feature for the Skype for Business for iOS client in a Microsoft Skype for Business Server 2015 environment, the users of the Skype for Business for iOS still cannot receive notifications.
- If you’re in a meeting or call, Teams will automatically change your status to In a meeting or In a call (Busy) when not set to Do not disturb. Do not disturb is when you want to focus or present your screen and don’t want notifications to pop up. Be right back is when you want to say you’re temporarily away.
Microsoft Teams has clients available for desktop (Windows, Mac, and Linux), web, and mobile (Android and iOS). These clients all require an active internet connection and do not support an offline mode.
Note
Microsoft Teams for Surface Hub won't start when you click Launch in the Microsoft Store. Launching the Teams for Surface Hub app from the Microsoft Store listing isn't supported. Under Camera, select the camera you want Teams to use, and see a preview of that camera's video. If you have multiple certified devices connected to your computer, you can set one as your secondary ringer, which means it'll ring when a call comes in. Answer incoming calls on any device—not just the ones that ring. Make a test call. Click on your profile picture in the top right of the app, then select Settings Notifications. Now you can set type of notifications you want for each type of activity on Teams. If you don't want any emails, just make sure all activity types are set otherwise. Use the dropdown menus to stop email notifications. In this post, we’ll be checking out the Notifications Settings in Microsoft Teams. There, we’ll enable (or disable, depending on your needs) Skype for Business Integration. You can also make changes to how you receive Teams Notifications. Any changes made apply here only to you, not your entire org. If you’d like to see an in-depth analysis. In this post, we’ll be checking out the Notifications Settings in Microsoft Teams. There, we’ll enable (or disable, depending on your needs) Skype for Business Integration. You can also make changes to how you receive Teams Notifications. Any changes made apply here only to you, not your entire org. If you’d like to see an in-depth analysis.
Effective November 29, 2018, you'll no longer be able to use the Microsoft Teams for Windows 10 S (Preview) app, available from the Microsoft Store. Instead, you can now download and install the Teams desktop client on devices running Windows 10 S mode. To download the desktop client, go to https://teams.microsoft.com/downloads. MSI builds of the Teams desktop client are not yet available for devices running Windows 10 S mode.
For more information about Windows 10 S mode, see Introducing Windows 10 in S mode.
Desktop client
Tip
Watch the following session to learn about the benefits of the Windows Desktop Client, how to plan for it, and how to deploy it: Teams Windows Desktop Client
The Microsoft Teams desktop client is a standalone application and is also available in Office 365 ProPlus. Teams is available for 32-bit and 64-bit versions of Windows (8.1 or later) and Windows Server (2012 R2 or later), as well as for macOS (10.10 or later) and Linux (in .deb and .rpm formats). On Windows, Teams requires .NET Framework 4.5 or later; the Teams installer will offer to install it for you if you don't have it. On Linux, package managers such as apt and yum will try to install any requirements for you. However, if they don't then you will need to install any reported requirements before installing Teams on Linux.
The desktop clients provide real-time communications support (audio, video, and content sharing) for team meetings, group calling, and private one-on-one calls.
Desktop clients can be downloaded and installed by end users directly from https://teams.microsoft.com/downloads if they have the appropriate local permissions (admin rights are not required to install the Teams client on a PC but are required on a Mac).
IT admins can choose their preferred method to distribute the installation files to computers in their organization. Some examples include Microsoft Endpoint Configuration Manager (Windows) or Jamf Pro (macOS). To get the MSI package for Windows distribution, see Install Microsoft Teams using MSI.
Note
Distribution of the client via these mechanisms is only for the initial installation of Microsoft Team clients and not for future updates.
Windows
The Microsoft Teams installation for Windows provides downloadable installers in 32-bit and 64-bit architecture.
Note
The architecture (32-bit vs. 64-bit) of Microsoft Teams is agnostic to the architecture of Windows and Office that is installed.
The Windows client is deployed to the AppData folder located in the user’s profile. Deploying to the user’s local profile allows the client to be installed without requiring elevated rights. The Windows client leverages the following locations:
%LocalAppData%MicrosoftTeams
%LocalAppData%MicrosoftTeamsMeetingAddin
%AppData%MicrosoftTeams
%LocalAppData%SquirrelTemp
When users initiate a call using the Microsoft Teams client for the first time, they might notice a warning with the Windows firewall settings that asks for users to allow communication. Users might be instructed to ignore this message because the call will work, even when the warning is dismissed.
Note
Windows Firewall configuration will be altered even when the prompt is dismissed by selecting “Cancel”. Two inbound rules for teams.exe will be created with Block action for both TCP and UDP protocols.
Mac
Mac users can install Teams by using a PKG installation file for macOS computers. Administrative access is required to install the Mac client. The macOS client is installed to the /Applications folder.
Install Teams by using the PKG file
- From the Teams download page, under Mac, click Download.
- Double click the PKG file.
- Follow the installation wizard to complete the installation.
- Teams will be installed to /Applications folder. It is a machine-wide installation.
Note
During the installation, the PKG will prompt for admin credentials. The user needs to enter the admin credentials, regardless of whether or not the user is an admin.
If a user currently has a DMG installation of Teams and wants to replace it with the PKG installation, the user should:
- Exit the Teams app.
- Uninstall the Teams app.
- Install the PKG file.
IT admins can use managed deployment of Teams to distribute the installation files to all Macs in their organization, such as Jamf Pro.
Note
If you experience issues installing the PKG, let us know. In the Feedback section at the end of this article, click Product feedback.
Linux
Users will be able to install native Linux packages in .deb and .rpm formats.Installing the DEB or RPM package will automatically install the package repository
- DEB
https://packages.microsoft.com/repos/ms-teams stable main - RPM
https://packages.microsoft.com/yumrepos/ms-teams
The signing key to enable auto-updating using the system's package manager is installed automatically. However, it can also be found at: (https://packages.microsoft.com/keys/microsoft.asc). Microsoft Teams ships monthly and if the repository was installed correctly, then your system package manager should handle auto-updating in the same way as other packages on the system.
Note
If you find a bug, submit it using Report a Problem from within the client. For known issues, see Known Issues.For Teams for Linux support you can use the Linux forum support channel on Microsoft Q&A. Be sure to use the teams-linux tag when posting questions.
Install Teams using DEB package
- Download the package from https://aka.ms/getteams.
- Install using one of the following:
- Open the relevant package management tool and go through the self-guided Linux app installation process.
- Or if you love Terminal, type:
sudo apt install **teams download file**
You can launch Teams via Activities or via Terminal by typing Teams.
Install Teams using RPM package
- Download the package from https://aka.ms/getteams.
- Install using one of the following:
- Open the relevant package management tool and go through the self-guided Linux app installation process.
- Or if you love Terminal, type:
sudo yum install **teams download file**
You can launch Teams via Activities or via Terminal by typing Teams.
Install manually from the command line
Install manually on Debian and Ubuntu distributions:
Install manually on RHEL, Fedora and CentOS based distributions:
Alternatively, to use yum instead of dnf:
Install manually on openSUSE based distributions:
Web client
The web client (https://teams.microsoft.com) is a full, functional client that can be used from a variety of browsers. The web client supports Calling and Meetings by using webRTC, so there is no plug-in or download required to run Teams in a web browser. The browser must be configured to allow third-party cookies.
Teams fully supports the following Internet browsers, with noted exceptions for calling and meetings.
| Browser | Calling - audio, video, and sharing | Meetings - audio, video, and sharing12 |
|---|---|---|
| Internet Explorer 11 | Not supported | Meetings are supported only if the meeting includes PSTN coordinates. To attend a meeting on IE11 without PSTN coordinates, users must download the Teams desktop client. Video: Not supported Sharing: Incoming sharing only (no outgoing) |
| Microsoft Edge, RS2 or later | Fully supported, except no outgoing sharing | Fully supported, except no outgoing sharing |
| Microsoft Edge (Chromium-based), the latest version plus two previous versions | Fully supported | Fully supported |
| Google Chrome, the latest version plus two previous versions | Fully supported | Fully supported Sharing is supported without any plug-ins or extensions on Chrome version 72 or later. |
| Firefox, the latest version plus two previous versions | Not supported | Meetings are supported only if the meeting includes PSTN coordinates. To attend a meeting on Firefox without PSTN coordinates, users must download the Teams desktop client. Video: Not supported Sharing: Incoming sharing only (no outgoing) |
| Safari 11.1+ | Not supported | Meetings are supported only if the meeting includes PSTN coordinates. To attend a meeting on Safari without PSTN coordinates, users must download the Teams desktop client. Video: Not supported Sharing: Incoming sharing only (no outgoing) Safari is enabled on versions higher than 11.1 in preview. While in preview, there are known issues with Safari's Intelligent Tracking Prevention. |
1 To give and take control of shared content during sharing, both parties must be using the Teams desktop client. Control isn't supported when either party is running Teams in a browser. This is due to a technical limitation that we're planning to fix. To learn more, read Allow a participant to give or request control.
2 Blur my background isn't available when you run Teams in a browser. This feature is only available in the Teams desktop client.
Note
As long as an operating system can run the supported browser, Teams is supported. For example, running Firefox on the Linux operating system is an option for using Teams.
The web client performs browser version detection upon connecting to https://teams.microsoft.com. If an unsupported browser version is detected, it will block access to the web interface and recommend that the user download the desktop client or mobile app.
Mobile clients
The Microsoft Teams mobile apps are available for Android and iOS, and are geared for on-the-go users participating in chat-based conversations and allow peer-to-peer audio calls. For mobile apps, go to the relevant mobile stores Google Play and the Apple App Store. The Windows Phone App was retired July 20, 2018 and may no longer work.
In China, here's how to get Teams for Android.
Supported mobile platforms for Microsoft Teams mobile apps are the following:
Android: Support is limited to the last four major versions of Android. When a new major version of Android is released, the new version and the previous three versions are officially supported.
iOS: Support is limited to the two most recent major versions of iOS. When a new major version of iOS is released, the new version of iOS and the previous version are officially supported.
Note
The mobile version must be available to the public in order for Teams to work as expected.
Mobile apps are distributed and updated through the respective mobile platform’s app store only. Distribution of the mobile apps via MDM or side-loading is not supported by Microsoft. Once the mobile app has been installed on a supported mobile platform, the Teams Mobile App itself will be supported provided the version is within three months of the current release.
| Decision Point | Are there any restrictions preventing users from installing the appropriate Microsoft Teams client on their devices? |
| Next Steps | If your organization restricts software installation, make sure that process is compatible with Microsoft Teams. Note: Admin rights are not required for PC client installation but are required for installation on a Mac. |
Client update management
Clients are currently updated automatically by the Microsoft Teams service with no IT administrator intervention required. If an update is available, the client will automatically download the update and when the app has idled for a period of time, the update process will begin.
Client-side configurations
Currently, there are no supported options available to configure the client either through the tenant admin, PowerShell, Group Policy Objects or the registry.
Notification settings
There are currently no options available for IT administrators to configure client-side notification settings. All notification options are set by the user. The figure below outlines the default client settings.
Sample PowerShell Script
This sample script, which needs to run on client computers in the context of an elevated administrator account, will create a new inbound firewall rule for each user folder found in c:users. When Teams finds this rule, it will prevent the Teams application from prompting users to create firewall rules when the users make their first call from Teams.
More businesses and organizations now use Microsoft Teams to manage their teams working from office or remotely. The app has a handful of features you could possibly need in a video/web conferencing tool. Just like every other tool, however, Microsoft Teams also has its shortcomings. During a video or voice call, for example, it's possible to encounter a 'Your microphone isn't working' error message. In this guide, we walk you through 5 different fixes to the Microsoft Teams' microphone issue.
This error message appears when Microsoft Teams is unable to recognize your computer's or headphone's microphone. Some abnormalities with your Windows microphone settings or audio driver(s) could also cause this error.
Other times, it's the Microsoft Teams app that's messing up. Let's get down to the solutions.
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Read More1. Restart Microsoft Teams
Yes. The simple age-long 'Turn it off and switch it back on' trick is one of the effective fixes for the Microsoft Teams 'Your microphone isn't working' error. Close the app, reopen it, and try to make /join a call.
If restarting the Microsoft Teams app doesn't fix anything, proceed to try other troubleshooting tips below.
2. Connect Audio Device Before Call
For some reason, the Teams app sometimes fail to recognize the microphone of your audio device if you plug it in the middle of a call. That could be due to a bug with the Microsoft Teams app.
Many users have reported that issue, and it is common with people who use external (wired and wireless) audio devices during voice and video calls on Teams. If you use your computer's built-in microphone for Microsoft Teams call, you shouldn't encounter the issue.
Thankfully, the solution is quite easy. You'd have to close/exit the Microsoft Teams app, connect your audio device to your PC via the headphone jack or Bluetooth, and finally, launch Microsoft Teams app.
Now, you should be able to communicate with other participants during a call using your device's microphone.
3. Enable Windows Microphone
If your computer's microphone is disabled, you might not be able to use it with Microsoft Teams or any other app on your PC. You want to check that your PC's microphone is enabled and your computer recognizes it as your default input device. Follow the steps below to run the check the microphone's status on your computer.
Step 1: Right-click the speaker icon at the bottom-right corner of your PC's taskbar.
Step 2: Select 'Open Sound Settings' option.
Step 3: In the Input section, click 'Manage sound devices' option.
Step 4: Check the Input devices section. If it says your microphone is Disabled, tap on the device/microphone.
Step 5: Tap Enable to get your PC's microphone working again.
To confirm that your PC's microphone is indeed working, head back to the Sound settings page and check the 'Test your microphone' section. Speak some words or make some sound to your computer and see if the microphone meter moves. If it does, your microphone is ready to be used on Microsoft Teams.
Launch your Microsoft Teams apps and check if you're now able to communicate using your PC's (or an external audio device) microphone. If your microphone wasn't disabled, but it didn't work on Microsoft Teams, you can disable and re-enable it.
4. Run the Microphone Troubleshooter
If the Microsoft Teams still displays the 'Your microphone isn't working' error message when trying to make a call, or perhaps, other participants cannot hear you during a call, you should run the Windows microphone troubleshooter. That will diagnose and automatically fix any issue with your PC's microphone.
Here's how to go about it.
Step 1: Right-click the speaker icon at the bottom-right corner of your PC's taskbar.
Step 2: Select 'Open Sound Settings' option.
Step 3: Scroll to the Input section and tap the Troubleshoot button right below the 'Test your microphone' meter.
The troubleshooter runs and tries to find and fix any issue with your device's microphone.
Step 4: If it finds any issue preventing your PC's microphone from working, it fixes it and shows you what the issue was. Tap Close and launch Microsoft Teams to see if you're now able to use your device's microphone on the app.
If the troubleshooter didn't find any problem, proceed to the next troubleshooting tips below.
5. Reinstall Microsoft Teams
If all the above troubleshooting methods don't get your PC's or external microphone to work with Microsoft Teams, uninstalling and reinstalling the app to your device could help fix the issue. Here's a fast and easy way to get it done.
Step 1: Type Microsoft Teams into the Windows search.
Step 2: On the right section of the result pane, tap Uninstall.
That launches the 'Programs & Features' section of the Windows Control Panel.
Step 3: Right-click on Microsoft Teams and tap Uninstall.
Now to reinstall the app on your device, head over to the Microsoft Teams download center. Download the Microsoft Teams setup file to your PC, install it on your device, sign in, and try making a call.
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Read MoreWhat Else Can Be Done
If you're using a USB headphone or a Bluetooth-powered wireless device and Microsoft Teams doesn't capture your voice during a call, you should check that the microphone of the audio device(s) connected to your PC is functional. You can run a confirmation test by using the audio device on another app or computer. Additionally, you should check that your PC's audio driver is working properly and up-to-date. Do these, and the Microsoft Teams app should now recognize your device microphone.
Next up:Are Microsoft Teams notifications not working on your Windows computer? Check out three (3) possible solutions to the issue in the article linked below.
Also See4 Best Video Call Apps for Your Windows 10 PC #MicrosoftDid You Know
Windows 10 is the last Windows since Microsoft is changing the approach of building and delivering OS.