Microsoft Word Quit Unexpectedly Mac Sierra

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Jun 12, 2019  I had a Mac running the latest version of macOS High Sierra and was working on my dissertation in Word, pressing “Save” button regularly. Suddenly, A message came up saying Word had to quit unexpectedly. When I open the word document again, some contents were unsaved. Please tell me how I can recover unsaved word document on Mac. What I want to know is: if a game is marked as uncracked on Crack Watch, does it means that it's probably worthless to search for the crack around the internet?

By Mike Wuerthele
Tuesday, June 13, 2017, 09:21 am PT (12:21 pm ET)

If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash. Quit all Microsoft Office for Mac programs. On the Go menu, click Home. Open Library. Jun 13, 2018  Microsoft Word quit unexpectedly. This message after an update. MacOS 10.13.5. I don't remember. Excell - Answered by a verified Microsoft Office Technician. We use cookies to give you the best possible experience on our website. I upgraded my mac to High Sierra and now my Microsoft word.

A support document published by Microsoft, and some AppleInsider testing, shows that while the newer versions of the office productivity suite will mostly work with High Sierra now, the current version does not —and older versions are getting left behind.



In the support document, published shortly after the reveal of High Sierra, Microsoft declares that while the Office 2016 suite of applications from unreleased version 15.35 and later do work, users will still have to endure problems while waiting for a future update. According to Microsoft, 'not all Office functionality may be available' and stability problems may manifest where 'apps unexpectedly quit.'
Without delving into specific reasons why, Microsoft strongly recommends that users back up existing data before trying the software. The company is requesting that users send feedback if they choose to test High Sierra and Microsoft Office products.
Versions 15.34 —the current version —and earlier are not supported on High Sierra, and users may not be able to launch the apps at all, according to Microsoft. The 15.34 update was released on May 16
Microsoft notes in the same memorandum that Office for Mac 2011 'have not been tested' and 'no formal support for this configuration will be provided.' Office for Mac 2011 will also cease all support from Microsoft on October 10, 2017 and no further updates in any form will be provided after that date.
AppleInsider tested the 15.34 version and found that they appear to launch and run for a period of time, but with notably slower speeds across the board. Furthermore, the apps quit unexpectedly fairly often during use.
The same issues manifested in a Mac with High Sierra that was not migrated to APFS, eliminating that as a primary source of the errors and crashing.
The latest Office for Mac 2011 from April, version 14.7.3, was examined, and was found to be in a worse state following the High Sierra update. Crashing was even more frequent than in the Office for Mac 2016, not even accounting for a number of other user interface oddities spanning the entire suite. A standard troubleshooting step for Microsoft Office applications is to uninstall and reinstall the suite. Neither the 2011 nor the 2016 versions were any better after a complete delete and reinstall.
Both the 2011 and 2016 versions of Office were usable prior to the High Sierra update. AppleInsider's testing found the 2016 suite to to be functional for the cautious under 15.34, and 2011 to be not reliable at all under High Sierra. -->

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to start PowerPoint for Mac, you may receive the following error message:

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Microsoft PowerPoint has encountered a problem and needs to close. We are sorry for the inconvenience.

Cause

Microsoft word quit unexpectedly mac sierra vista

This behavior may occur if any one of the following conditions is true:

  • PowerPoint preferences are corrupted.
  • Programs running in the background are interfering with PowerPoint.
  • Application files are corrupted.
  • A user account profile is corrupted.

Resolution

To resolve this issue, follow these steps. You may find it helpful to print this article before you continue.

Step 1: Quit all applications and close all windows

  1. On the Apple menu, click Force Quit.

  2. Select an application in the 'Force Quit Applications' window.

  3. Click Force Quit.

  4. Repeat the previous steps until you quit all active applications.

Warning

Microsoft Word Quit Unexpectedly Mac Sierra Vista

When an application is force quit, any unsaved changes to open documents are not saved.

When you are finished, click the red button in the upper-left corner of the screen, and then go to 'Step 2.'

Excel Quits Unexpectedly Mac

Word

Step 2: Remove PowerPoint Preferences

  1. Quit all Microsoft Office for Mac applications.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open the Preferences folder.

  5. Look for a file that is named com.microsoft.powerpoint.plist. If you locate the file, move it to the desktop. Start PowerPoint, and check whether the problem still occurs. If you cannot locate the file, the application is using the default preferences.

  6. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.powerpoint.plist file to the trash.

  7. Quit all Microsoft Office for Mac applications.

  8. On the Go menu, click Home.

  9. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  10. Open the Preferences folder.

  11. Open the Microsoft folder.

  12. Look for a file that is named com.microsoft.powerpoint.prefs.plist. If you locate the file, move it to the desktop. Start PowerPoint, and check whether the problem still occurs. If you do cannot locate the file, the application is using the default preferences.

  13. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.powerpoint.prefs.plist file to the trash.

If the problem continues to occur, go to the next step.

Microsoft Word Quit Unexpectedly Mac Sierra Version

Step 3: Perform a clean startup

For information how to 'clean start' your computer, click the following article number to view the article in the Microsoft Knowledge Base:

2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac

If the problem continues to occur, go to the next step.

Step 4: Create a new user account

Sometimes, a specific user's information may become corrupted, and this may prevent installation, startup, or use of some applications. To determine whether this is the case, you can log on to the computer by using a different or new user account, and then test the application.

If the problem no longer occurs, the cause exists within the user's home folder. If you think that the user account was responsible, you can continue to troubleshoot by using the new user account.

Note

For help moving your user files to the new account, contact Apple.

If the problem continues to occur, go to the next step.

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Step 5: Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 and later versions. If the permissions for your Microsoft software are incorrect, Office for Mac applications may start slowly or perform slowly. To use the Repair Disk Permissions option, follow these steps:

  1. On the Go menu, click Utilities.
  2. Start the Disk Utility program.
  3. Click the primary hard disk drive for your computer.
  4. Click the First Aid tab.
  5. Click Repair Disk Permissions.

Note

The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Microsoft Word Quit Unexpectedly Mac High Sierra

Step 6: Remove and then reinstall Office

For information about how to manually remove and then reinstall Office, see the following article:

Third-party disclaimer information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.